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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Gheahndra Usison

Gheahndra Usison

August 15, 2026

5  out of  5
rating by Gheahndra Usison
"Best customer service. Rebecca is my go to person here as she always helps me with whatever I need when it comes to my policies. She definitely goes above and beyond for me and I truly just appreciate her."
We responded:
"Thank you for leaving such a nice review Gheahndra! We were so happy you were referred to our agency and have found the experience working with Shawna and Christine so pleasurable! Don’t hesitate to reach out if you have any further questions regarding your insurance policies and needs. Thanks! -Julie"
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M K

August 11, 2026

5  out of  5
rating by M K
"Time and time again I am so pleased with the service I get from Kelcei at Julie Sumiki’s office. Not only does she do all of the adding and subtracting of cars/properties on our policy (which we do a lot) but more importantly when we have insurance issues or policy questions, Kelcei takes over and quickly responds and resolves all the matters with ease. Too many things to worry about in our lives and businesses so it’s very reassuring that all of our insurance needs are well taken care of. Thank you Kelcei and Julie Sumiki’s team!!!"
We responded:
"Thank you for the 5 star review! Shawna and the rest of our State Farm team will always be here to help with all your insurance needs. Never hesitate to reach out to us! - Julie"
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Mike Hines

August 4, 2026

5  out of  5
rating by Mike Hines
"Working with Karina was excellent. She covered all my polices and ensured I had proper coverages and discussed ways to save my money. She also went over life insurance policies and retirement plans. Great service and an easy recommendation to go with Karina at State Farm!"
We responded:
"Thank you for the 5-star review of Julie Sumiki’s team - we really appreciate your kind words! "
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Rainier Faminiano

July 31, 2026

5  out of  5
rating by Rainier Faminiano
"Absolute Best Insurance Experience!
I cannot say enough good things about State Farm and the incredible team at this office!
Recently, my car was totaled in an accident, which is usually an incredibly stressful situation. However, they took care of absolutely everything from start to finish. What stood out the most was their incredible communication—they kept me updated every step of the way and consistently reached out just to check in and see if I needed anything at all.
Everyone in the office has been amazing, but a special shoutout goes to Rebecca. She went above and beyond to make sure I was taken care of and made a tough situation so much easier to handle.
If you want an insurance team that genuinely cares about their clients and delivers top-notch service when you need it most, this is the place. Highly recommended!"
We responded:
"Rainier, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Jennifer Luna

July 30, 2026

5  out of  5
rating by Jennifer Luna
"For decades now I have trusted State Farm because of leaders like Julie on the team. Thanks always"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Castro Valley insurance team. "
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Omid Shirdelan

July 29, 2026

5  out of  5
rating by Omid Shirdelan
"Called with questions about some correspondence I’d received and about my current rate. They picked up quickly, were patient with my questions, and walked me through my options clearly. Responsive, polite, and genuinely helpful when I needed a straight answer."
We responded:
"Omid, We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Nicole Keys

July 27, 2026

5  out of  5
rating by Nicole Keys
"Called to review new policy statements
The representative answered all my questions and reviewed my policies. I have understanding of things going forward."
We responded:
"Hi Nicole, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Julie Sumiki, Your State Farm Agent "
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Tylee Bacon

July 24, 2026

5  out of  5
rating by Tylee Bacon
"I’ve been with State Farm insurance for many years, they have always been very helpful and quick to respond."
We responded:
"Tylee, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Castro Valley. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Julie Sumiki and Team "
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Morgan

July 9, 2026

5  out of  5
rating by Morgan
"I've had a great experience with Julie and her team. The team was friendly, knowledgeable, and took the time to explain all of my coverage options without making me feel pressured. They made the entire process simple and stress-free, and any time I've had a question, they've responded quickly and professionally. It's clear they genuinely care about their customers and providing excellent service. I highly recommend Julie Sumiki and her team to anyone looking for reliable insurance and a team that truly goes above and beyond."
We responded:
"Morgan, thank you for your wonderful review of State Farm Agent Julie Sumiki’s Team!"
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Emily Perez

July 9, 2026

5  out of  5
rating by Emily Perez
"Kelcei Lizaola did a fantastic job helping me get auto insurance and a great rate and helped me understand my options. She provided timely and professional service. Happy to worked with her and working with Julie in the future."
We responded:
"Thanks so much for the fantastic rating, Emily! We are so glad you had a positive experience with us here on State Farm Agent Julie Sumiki’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Edgar Fernandez

June 26, 2026

5  out of  5
rating by Edgar Fernandez
"Had a great experience with Kelcei at State Farm. She was helpful, professional, and made the process simple. Thank you for the great service!"
We responded:
"Edgar, Thank you so much for the 5-star review of State Farm Agent Julie Sumiki’s Team! We deeply appreciate your kind words here in Castro Valley . "
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Joshua Bennett

June 26, 2026

5  out of  5
rating by Joshua Bennett
"I have been with Julie and her team for a couple of years now and they are wonderful to work with. Whether it is an insurance question, recommendation for additional coverage, or help changing/editing policies Julie and the team are very responsive, knowledgeable, and attentive. I look forward to working with this team more in the future."
We responded:
"Thank you for your kind review of State Farm Agent Julie Sumiki’s Team. We appreciate it!"
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Paul Ojeda

June 25, 2026

5  out of  5
rating by Paul Ojeda
"My state farm agent Angelica was very helpful and my claim and repairs were quick and efficient thanks for everything"
We responded:
"We are grateful for your 5-star review, Paul! Thanks for taking a moment to share your positive rating of State Farm Agent Julie Sumiki’s Team here in Castro Valley . "
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Kylee Miller

May 29, 2026

5  out of  5
rating by Kylee Miller
"Kelcei assisted me with getting auto insurance and I highly recommend her for anyone looking for auto and life insurance. She made the entire process hassle free and took the time to explain things to me thoroughly. I am finally confident in my insurance."
We responded:
"Thank you, Kylee, for your wonderful review! We're so glad Kelcei was able to make the process of getting auto insurance simple and stress-free. Taking the time to explain coverage options and helping our customers feel confident in their insurance decisions is something we strive for every day. We truly appreciate your recommendation and are grateful you chose our office for your auto and life insurance needs. Welcome to the family, and we're always here whenever you need us! - Thank you, Julie"
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Mohani Gill

May 20, 2026

5  out of  5
rating by Mohani Gill
"Great experience working with Kelcei! She was very friendly, helpful, and made the whole process easy. She answered all my questions and helped me find a good policy at a fair price. Definitely recommend!"
We responded:
"Thank you so much for the kind words! We’re so glad to hear you had a great experience working with Kelcei. She truly cares about making the insurance process simple, helpful, and stress-free, and we’re happy she was able to answer all your questions and find a policy that fit your needs and budget. We appreciate your recommendation and look forward to being here whenever you need us! - Thank you, Julie"
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Chris Vela

May 13, 2026

5  out of  5
rating by Chris Vela
"Excellent service quick and help reduce my insurance rate with suggested adjustments. She will take good care of you with car insurance with the best rate."
We responded:
"Thank you so much for your thoughtful review! We’re glad to hear you had an excellent experience and that we were able to help find adjustments to better fit your insurance needs and budget. We truly appreciate your trust and are grateful for the opportunity to take care of your auto insurance. Thanks again for your support! - Thank you, Julie"
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JP Bailey

May 7, 2026

5  out of  5
rating by JP Bailey
"Kelcei is great! She helped me go through possible policies to add another car to my plan. I always have a positive experience with her. Thank you."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Kelcei was able to help you review your options and make adding another vehicle to your policy a smooth process. She truly cares about making sure our customers feel informed and supported every step of the way. We’re grateful for your trust and are so happy to hear you consistently have positive experiences with our office. Thank you for being part of our State Farm family! - Thank you, Julie"
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Linda O'Neill

April 15, 2026

5  out of  5
rating by Linda O'Neill
"I had a very good experience with Karina today. She covered all our policies in her through review. She answered all my questions. Thanks again Karina."
We responded:
"Thank you so much for your kind review! I’m so glad to hear Karina provided you with a thorough policy review and took the time to answer all of your questions. She does a wonderful job taking care of our customers, and I’ll be sure to share your appreciation with her. Thank you again for your support! – Julie"
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Don Meucci

April 14, 2026

5  out of  5
rating by Don Meucci
"Julie and her staff are wonderful! We love working with them!"
We responded:
"Thank you so much for your kind words! I truly appreciate your trust and support. It means so much to me and my team that you enjoy working with us. We’re always here to help and look forward to continuing to serve you! – Julie"
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daisy velasquez

April 3, 2026

5  out of  5
rating by daisy velasquez
"Kelcei was amazing! Answered all my questions and was very patient throughout the whole process. Definitely made a great choice with State Farm."
We responded:
"Thank you so much for your kind feedback! We’re thrilled to hear that Kelcei took such great care of you and made the process smooth and easy. She truly goes above and beyond for our customers, and we’re glad she was able to answer all your questions along the way.

We’re grateful you chose State Farm and look forward to being here whenever you need us! - Julie"
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Laurie D

April 2, 2026

5  out of  5
rating by Laurie D
"Julie has been a trusted partner of mine for years. She consistently supports my clients—even helping guide them through flood, FAIR Plan, and earthquake insurance when traditional homeowners coverage isn’t available. Highly recommend her and her team."
We responded:
"Hi Laurie, thank you so much for your kind words and continued trust over the years—it truly means a lot to me. I’m grateful for the opportunity to support you and your clients, especially when navigating more complex situations like flood, FAIR Plan, and earthquake coverage.

My team and I are always here to help find the right solutions, no matter the circumstances. We really appreciate your recommendation and your partnership! - Julie"
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Lawrence Mui

March 31, 2026

5  out of  5
rating by Lawrence Mui
"I have known Julie for over 15 years and have consistently trusted her expertise and professionalism. She provides outstanding guidance/service and refer my Nevada customers to her without hesitation. She and her team are reliable, knowledgeable, and truly cares about her client's needs. Highly recommended!"
We responded:
"Lawrence, Thank you so much for your kind words and your trust over the years! I'm thrilled to hear that our team has consistently provided the guidance and service you rely on. Your referrals and recommendation mean so much to us, and we’re always here to support you and your clients whenever needed! - Julie"
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nathan gardner

March 19, 2026

5  out of  5
rating by nathan gardner
"Kelcei helped in every way and was patient with my delays really good worker"
We responded:
"Thank you for your kind words! We’re glad Kelcei was able to assist you patiently and thoroughly. Your feedback is greatly appreciated, and we’re happy to hear that her hard work made a positive difference in your experience. - Thank you, Julie"
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Bill Vincent

March 9, 2026

5  out of  5
rating by Bill Vincent
"The office staff have always been friendly and helpful, no matter how bad the news! We've been dealing with them for many years and am very satisfied with their service."
We responded:
"Thank you so much for your kind words! We truly appreciate your continued trust over the years. Our team is always here to help — even during those tougher moments — and it means a lot to know you’ve had a consistently positive experience with us. We look forward to continuing to serve you! - Thank you, Julie"
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Tommy Ryken

February 26, 2026

5  out of  5
rating by Tommy Ryken
"Very helpful!!"
We responded:
"Wow, thank you for the 5-star review, Tommy! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch! - Thank you, Julie"