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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Steven

October 10, 2025

5  out of  5
rating by Steven
"I spoke to Kelcei regarding my statements. She was so helpful and nice. Piece of cake!"
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Steph Hernandez

October 2, 2025

5  out of  5
rating by Steph Hernandez
"Kelcei was very helpful and really nice and helped me get the best auto insurance policy :))"
We responded:
"Hello Steph, we appreciate your kind words! Kelcei will be happy to know she made your auto insurance process a positive experience. - Julie"
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devion Andrews

October 1, 2025

5  out of  5
rating by devion Andrews
"She was great awesome answered all my questions and made sure that I was comfortable with making my decision"
We responded:
"Hi Devion, thank you for sharing! We’re happy to hear you felt comfortable and supported while making your decision. We look forward to continuing to support your insurance needs. - Julie"
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Nazeer Green

September 30, 2025

5  out of  5
rating by Nazeer Green
"Very helpful"
We responded:
"Thank you for reviewing our State Farm office, Nazeer! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -Julie"
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jodi k

September 13, 2025

5  out of  5
rating by jodi k
"Just wanted to give a shout out to Kelcei for helping us out again with our policies!! As always, she was quick to respond, answered all our questions and helped us get great coverage. Thanks so much! We appreciate you!! :)"
We responded:
"Thank you for sharing your experience! We’re so glad Kelcei was able to assist you quickly and efficiently, especially on short notice. Meeting deadlines and providing a smooth process is always our priority. We appreciate your recommendation and are here to help anytime you need us!"
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Teresa English

September 12, 2025

5  out of  5
rating by Teresa English
"I was helped quickly! The rep was very helpful, knowledgeable, and friendly!"
We responded:
"Hello Teresa, thank you for sharing your experience! We’re glad to hear our team was able to assist you quickly and provide helpful, friendly service. We truly appreciate your kind words and look forward to continuing to take care of your insurance needs! - Julie"
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T Yama

September 12, 2025

5  out of  5
rating by T Yama
"I have been a client of Julie Sumiki’s for many years. When I moved from Fremont, I chose Julie as my new insurance agent due to her excellent reviews and proximity to my workplace in Hayward. The transition was seamless thanks to Julie’s efforts in coordinating with State Farm headquarters and my previous agent in Fremont. Since then, Julie has provided me with homeowner, auto, and umbrella coverage. When I purchased new cars, her office guided me through the process of terminating coverage for our old cars and setting up new policies. In my 45 years of being with State Farm, Julie has provided me with the best service. Her advice is always valuable in ensuring I have adequate homeowner coverage at the most affordable rate. I highly recommend Julie Sumiki as your insurance agent."
We responded:
"Thank you so much for your thoughtful and detailed review! We’re honored that after 45 years with State Farm, you’ve found Julie’s service to be the best. We’re glad she was able to make your transition seamless, provide guidance through policy changes, and ensure you always have the right coverage at the best value. Your trust and recommendation mean the world to us—we truly appreciate having you as part of our State Farm family!"
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nw8441

September 9, 2025

5  out of  5
rating by nw8441
"I have had the privilege of knowing Julie Sumiki for over 20 years, and in that time I have come to know her as an insurance professional of exceptional integrity, intelligence, and dedication. Julie is the kind of person who does more than just sell policies -- she truly listens, understands her clients’ needs, and goes above and beyond to ensure they are protected and informed. Her honesty is unwavering, and her depth of knowledge in the insurance field is matched only by her genuine care for the people she serves. Beyond her professional expertise, Julie is a deeply engaged member of the community and is someone who gives her time, energy, and heart to making a positive difference. On top of all that, Julie is simply a wonderful human being: warm, approachable, and always willing to lend a hand. If you are looking for someone you can trust to guide you through important insurance decisions, you will not find a better advocate than Julie Sumiki."
We responded:
"Thank you so much for this thoughtful and heartfelt review. We couldn't agree more - Julie truly embodies integrity, professionalism, and care in everything she does. Her dedication to her clients and to our community makes her such a valued leader of our team. We're grateful to have her representing our office and even more grateful for loyal customers like you who recognize her efforts. Your kind words mean the world! - Thank you, Julie's Team"
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Ashton Anguiano

September 6, 2025

5  out of  5
rating by Ashton Anguiano
"Julie is a great local person. She is very nice and likes to support the community. If you ever see her out in the wild you should pop by and have a chat thank you very much for your time. Have a great day."
We responded:
"Hello Ashton, thank you so much for your kind words! We’re lucky to have Julie on our team—her positivity and support for the community truly make a difference. We appreciate you taking the time to share your experience, and we look forward to seeing you again. Wishing you a great day as well! - Julie"
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Frank Hernandez

August 22, 2025

5  out of  5
rating by Frank Hernandez
"Karina es buena gente y me explico muy bien mis coberturas."
We responded:
"¡Muchas gracias por tu reseña! Nos alegra saber que Karina pudo ayudarte y explicarte claramente tus coberturas. Siempre estamos aquí para apoyarte con cualquier pregunta o necesidad de seguro que tengas. - Julie"
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Kristina & Kevin

August 12, 2025

5  out of  5
rating by Kristina & Kevin
"Karina was very helpful in reviewing all of our policies to ensure we were not underinsured, identify where we could save money, and receive all eligible discounts. We are grateful to have our good State Farm team: Julie, Rebecca, and Karina!"
We responded:
"Hello Kristina & Kevin, thank you so much for your thoughtful review! We’re glad Karina was able to review your policies thoroughly and help you find savings while making sure you’re fully covered. We’ll be sure to share your kind words with the team—they’ll be thrilled to know their teamwork is appreciated. We’re grateful to have you as part of our State Farm family! - Julie"
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Juan Tenorio

July 23, 2025

5  out of  5
rating by Juan Tenorio
"Thank you Karina she is amazing she helps me with my life insurance she answers all my cuestions l recommend State Farm"
We responded:
"Thank you so much for your kind words, Juan! We're thrilled to hear that Karina was able to assist you with your life insurance and answer all your questions. She truly is amazing, and your recommendation means a lot to us. We're grateful to have you as part of the State Farm family! - Julie"
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Jennifer Tenorio

July 22, 2025

5  out of  5
rating by Jennifer Tenorio
"I recently purchased a Life insurance policy through Julie’s office. Karina was super helpful at explaining the benefits of my policy and guiding me through the process. The entire team is amazing! Thank you so much!"
We responded:
"Hello Jennifer, thank you for your wonderful review! We're so glad to hear that Karina was able to guide you through your life insurance policy with clarity and care. She, along with the rest of our team, is dedicated to making the process as smooth and informative as possible. We truly appreciate your trust and are grateful to have you as part of our State Farm family! - Julie"
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jcsnoopy

July 21, 2025

5  out of  5
rating by jcsnoopy
"Kelcei just helped me make the switch to auto insurance with Julie. The proposal was delivered quickly, clearly, and provided the exact coverage I needed to make the switch. Thank you to the great team for always delivering when needed!"
We responded:
"Hi JC! Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! -Julie"
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Kelly sanchez

July 20, 2025

1  out of  5
rating by Kelly sanchez
"I remember trying to get car insurance with Julie then she told me that I have to wait 6 more months in order for me to get my car insurance with Statefarm. After 6 months I waited for her call and never called, so I called instead. Then I was talking with Julie and she said that she DOESN'T want to work with me anymore with my car insurance like WHAT? This doesn't make any sense to me when 6 months ago she just said that she'll call me (which she never did). Then she goes and say we don't want to work with you anymore and don't call anymore. Terrible customer service experience."
We responded:
"Hi Kelly, thank you for your feedback. However, we cannot find a record of you in our system. If you believe this was posted in error, or you have us confused with another agency, please feel free to contact our office directly so we can better assist you. Thank you! -Julie"
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Ivan De La Mora

July 19, 2025

5  out of  5
rating by Ivan De La Mora
"Kelcei assisted me today, needed to add a vehicle, ended up getting me a quote and bundling my home insurance. Clarified every question I had for me and was super helpful. Thank you again."
We responded:
"Hi Ivan, We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Julie"
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Rilen R

July 11, 2025

5  out of  5
rating by Rilen R
"I had such a great experience working with Ms. Sumiki and her team! She took the time to walk me through all the details of life insurance and helped me truly understand how important it is for protecting my family's future. I really appreciated her knowledge, patience, and professionalism throughout the process. If you're looking for someone who genuinely cares and knows their stuff, I highly recommend Julie Sumiki at State Farm!"
We responded:
"Thank you so much for your thoughtful review, Rilen! We’re thrilled to hear that you had such a positive experience with my State Farm team. It’s incredibly important to us that you feel informed and supported, especially when it comes to something as meaningful as protecting your family’s future. Your kind words about our knowledge, patience, and care mean a lot—we truly appreciate your recommendation! - Julie "
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Hugo Fernandez

June 27, 2025

5  out of  5
rating by Hugo Fernandez
"I’ve been using State Farm for my auto insurance for the past year and overall, my experience has been great with them. Their customer support team was easy to reach and helpful when I had questions about my policy or billing. Ask for Kelcei she has been a great help with all my concerns."
We responded:
"Hello Hugo, thank you so much for your kind words and for choosing State Farm for your auto insurance this past year! We're happy to hear your experience has been a positive one and that our customer support team has been helpful along the way. We'll be sure to pass along your shoutout to Kelcei—she’ll be thrilled to know she made a difference! If you ever need anything, we're always here to help. - Julie "
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C Ryan Velasco

June 5, 2025

5  out of  5
rating by C Ryan Velasco
"Shout out to Karina. Got the notification on my auto insurance increase and helped me adjust the policy on one of my vehicles to help save some money. Thanks Karina!"
We responded:
"Thank you for the shout-out! We're so glad Karina was able to help you adjust your policy and find some savings. She’s always happy to assist and make sure you’re getting the coverage you need at a price that works for you. We appreciate your feedback! - Thank you, Julie "
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gordon lee

May 10, 2025

5  out of  5
rating by gordon lee
"May day festival , Julie is the best"
We responded:
"Hi Gordon! Thank you for stopping by our booth at the May Day Festival. It was a pleasure meeting you and hearing you are a part of the State Farm family. We’re thankful for your feedback! If there is anything else we can do to help, please let us know!"
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Gaby Jacquez

May 10, 2025

5  out of  5
rating by Gaby Jacquez
"i love state farm i’ve been with the company for years!!!"
We responded:
"Hi Gaby! We’re thankful for your feedback! If there is anything else we can do to help, please let us know! -Julie"
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chad giles

May 10, 2025

5  out of  5
rating by chad giles
"Super knowledgeable, helpful extremely friendly!"
We responded:
"Hi Chad! Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us! -Julie"
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Tracy Fowler

May 10, 2025

5  out of  5
rating by Tracy Fowler
"State Farm is so reliable and Julie was so helpful to our family when we met her at May Day festival. Highly recommend"
We responded:
"Hi Tracy! Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with State Farm. If you ever have any questions or need assistance, we’re here to help! -Juile"
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Matthew Lo

May 2, 2025

5  out of  5
rating by Matthew Lo
"Kelcei was helpful in transitioning me to State Farm and made the process very smooth. She took the time to answer all the questions I had and was patient. Highly recommend!"
We responded:
"Thank you so much for the kind words, Matthew! We're thrilled to hear that Kelcei made your transition to State Farm smooth and stress-free. Providing clear answers and personalized support is exactly what we strive for, and we're glad Kelcei delivered just that. We truly appreciate your recommendation! - Julie"
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Luis Zambrana

April 29, 2025

5  out of  5
rating by Luis Zambrana
"Julie is an amazing local insurance agent that understands her community and their insurance needs. Thank you, Luis MZ"
We responded:
"Thank you so much for your kind words, Luis! We're thrilled to hear that we were able to provide you with the personalized service and support you deserve. We truly value being part of this community and are always here to help with your insurance needs. Thanks again for your trust and support! - Julie "